The key to your success is our service support!

We take responsibility for the quality of the service performed!

Our service support is a combination of international experience of cooperation with leading suppliers of packaging equipment and a local presence in your country. We process each request professionally and carefully, we take an individual approach to solving the tasks set, our service is focused on your specific needs.

Our team is ready to work closely with you, we are always in touch, which allows us to provide the best service for your packaging machines.

Our colleagues from the service department will help you choose the optimal maintenance program, the best modernization or purchase and deliver format parts.

Portfolio of Service Solutions

  • Supply of spare and format parts
  • Preventive Maintenance at scheduled intervals
  • Upgrades for improved performance
  • Complete refurbishment programs
  • Machine rebuilds, overhauls and relocations
  • Line reconfiguration and recommissioning
  • Minimized downtimes through optimization and modernization

Advantages of working with us

  • Long-term expertise for best possible results
  • High response rate of service experts
  • Pre-agreed service cost
  • Detailed reports on the work done
  • Latest technology and up-to-date safety features

Field Service

Our team of service specialists has more than 15 years of experience working with packaging and processing equipment of any complexity. Engineers are trained annually at the production sites of our European suppliers: they practice in leading technologies, learn know-how and train to equip machines with high-quality original spare parts.

Our experts will manage any task: readjustment or installation of equipment, modernization, replacement of spare parts, major repairs, electronics or software replacement — we will cope with any task!

The mobility of our service engineers allows you to provide fast support and presence, and an individual service approach will reduce the risks of downtime of your equipment to a minimum.

Spare Parts

Original parts ensure optimal performance and durability. We will take care of the supply of spare parts for all types and generations of packaging and processing equipment of our partners. Our team organizes the timely delivery of spare parts, you do not need to worry about logistics, difficulties with customs and document management – POLO is your reliable support.


Even the best packaging machine needs regular maintenance and updating for the best result. Together with our partners, we offer you comprehensive modernization services in accordance with the most modern technologies to increase the productivity and high efficiency of your installed equipment.

The portfolio of modernization services ranges from standard technical modernization to a complete overhaul of equipment.

We help you in the production of new packaging formats on modernized equipment and in maintaining productivity on existing lines. Our specialists will provide you with service support based on advanced technologies, and will help you to increase the efficiency and ensure the durability of the equipment. As a result, our comprehensive approach can lead to an increase in the service life of your equipment and maximize profits.